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PRIVACY POLICY

About our privacy statement
The sevilla5.com privacy statement discloses our policies in reference to our website, services, and customers and any information that we collect about them. sevilla5.com takes privacy issues very seriously. When you visit our web site we think you should understand and know what personal information is collected and kept by sevilla5.com and our partners, and the choices you have in order to correct or avoid providing this information. Services such as online payment can only be performed with the transfer of personal information. Some general information in aggregate form is collected to better understand our customers in general. We collect this information in order to improve the sevilla5.com services and web site. More information follows about the kind of data we collect, the methods of collection and storage, as well as with whom we share it and how you can change or choose not to provide it. Your trust is always very important to us.

How we collect information
Personal information is requested when you request a service, place an order, or send correspondence on our web site. The type of data we request: Name, mailing address, e-mail address, phone number and credit card details. We may also request data specific to your needs regarding your accommodation or registration for language schools. You may always contact us at support@sevilla5.com to request that we remove this information from our records.

Statistics and data
When visiting the sevilla5.com web site, we use your IP address to track your activity as well as log your browser type, which and what number of pages you view, how you arrived at our web site and on what page you have left our web site. This data is in aggregate form and we will not relate this with your personal information or the individual using the web site. Analyzing this data helps us understand what our customers prefer and how to improve the site structure to provide better service to our customers. We only track activity on the sevilla5.com web site and upon leaving our web site we cease all tracking.

What we do with your personal information
Information about our customers is a part of our business, and we will never sell, rent or trade any information to a third party. We do share customer information when providing data necessary to confirm a booking or reservation for apartments, hotels and language schools, but only related to your specific request or order through our web site. We will release personal information if we believe release of information is necessary to comply with the law; enforce our Conditions and/or other agreements, or protect the rights, property, or safety of sevilla5.com, our users, or others. This includes data exchange with companies and/or organizations regarding fraud protection and credit risk.

Security of your data and information
We use secure server, or Secure Socket Layer (SSL) software, to encrypt your personal information, including your credit card data. We maintain electronic, procedural and physical safeguards in relation to data collection, storage and disclosure. We may request proof of identity before we disclose any personal information to you as part of this procedure. If you have questions or concerns regarding this statement, you may contact support@sevilla5.com.



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